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Complaints
All complaints regarding the examination (such as the validity of test questions) or other matters must be submitted in writing using the Complaint Form supplying your full name, title, address, and testing ID number. Mail to NASC at:

NASC Appeals and Complaint Panel
PMB
8547 E. Arapahoe Rd., Suite J-410
Greenwood Village, CO 80112
Customerservice@nascouncil.org


Once a complaint is received, the Appeals Panel will review it within 14 business days. If the complaint is found to be either valid or invalid, the candidate issuing the complaint will be sent a letter explaining the Appeals Panel’s ruling within 20 business days of the Panel’s meeting. All Appeals Panel decisions are final.